Frequently Asked Questions (FAQ) – Sunrise Tours & Travel

1. What services does Sunrise Tours & Travel offer?
We provide a range of travel services, including flight bookings, hotel accommodations, visa assistance, cruise vacations, group travel, luxury vacations, and customized tour packages.

2. How can I contact Sunrise Tours & Travel?
You can reach us via email, phone, or WhatsApp. Our contact details are listed on our Contact Us page.

3. Can you help with travel insurance?
Yes, we offer travel insurance options to ensure a safe and secure journey.

4. Do you offer customized tour packages?
Absolutely! We specialize in tailor-made itineraries to suit your preferences, whether for solo travelers, families, honeymooners, or corporate groups.

5. Do you offer assistance with flight bookings?
Yes, we handle domestic and international flight bookings at competitive prices.

Booking & Payments
6. How can I book a trip with Sunrise Tours & Travel?
You can book through our website, call us, or visit our office. Our travel consultants will guide you through the process.

7. What payment methods do you accept?
We accept bank transfers, credit/debit cards, and online payments.

8. Can I make a partial payment for my booking?
Yes, installment payment options may be available depending on the package. Please contact us for details.

9. What is your cancellation policy?
Our cancellation policy varies based on the package and service provider. Please check the terms and conditions at the time of booking.

10. Do you offer refunds if I cancel my trip?
Refund policies depend on the airlines, hotels, and service providers involved. We will assist you in processing any eligible refunds.

Visa & Documentation
11. Do you provide visa assistance?
Yes, we offer visa services for the USA, Canada, UK, Australia, Schengen countries, and New Zealand for all nationalities.

12. What documents are required for a visa application?
Visa requirements vary by country. Common documents include a valid passport, photographs, financial statements, travel itinerary, and an invitation letter (if applicable). Our team will guide you through the specific requirements.

13. How long does it take to process a visa?
Visa processing times vary based on the country and application type. Please contact us for estimated timelines.

Tour Packages & Destinations
14. What destinations do you specialize in?
We offer tours across Europe, Asia, the Americas, Africa, and Australia. Our specialties include luxury vacations, group tours, and adventure travel.

15. Do you arrange group tours?
Yes, we organize group tours for families, corporate teams, and special-interest groups.

16. Do you offer honeymoon packages?
Yes! We have romantic honeymoon packages to destinations like the Maldives, Santorini, Bali, Switzerland, and more.

17. Do you offer guided tours?
Yes, most of our packages include guided tours with professional local guides.

18. Can I modify an existing package?
Yes, we offer flexibility to customize packages based on your preferences.

Travel & Accommodation
19. Do you provide airport transfers?
Yes, we arrange airport transfers for both individual travelers and groups.

20. What types of accommodations do you offer?
We offer accommodations ranging from budget hotels to luxury resorts and boutique stays, depending on your preference and budget.

21. Can I request a specific hotel for my stay?
Yes, we can arrange accommodations at your preferred hotel, subject to availability.

Cruises & Luxury Travel
22. Do you offer cruise vacation packages?
Yes, we provide cruise packages to destinations like the Caribbean, Mediterranean, Alaska, and more.

23. Do you offer luxury travel services?
Yes, we specialize in high-end luxury travel, including private yacht charters, premium resorts, and VIP experiences.

Special Requests & Additional Services
24. Can you arrange travel for special occasions?
Yes, we arrange travel for honeymoons, anniversaries, birthdays, and corporate retreats.

25. Do you offer adventure travel experiences?
Yes! We offer safaris, trekking, scuba diving, and other adventure activities worldwide.

26. Can you arrange car rentals during my trip?
Yes, we can arrange car rentals with or without a driver in many destinations.

27. Do you provide assistance for corporate travel?
Yes, we offer corporate travel solutions, including business trips, meetings, conferences, and incentive travel programs.

COVID-19 & Travel Safety
28. Do you provide COVID-19 travel updates?
Yes, we keep our clients informed about the latest travel restrictions, entry requirements, and safety guidelines.

29. Do I need a COVID-19 test before traveling?
Testing requirements depend on your destination. We will provide up-to-date information at the time of booking.

30. What happens if my trip is affected by COVID-19 restrictions?
We will assist in rescheduling, refunding, or modifying your travel plans based on the latest policies.